CA

FEST

2026

Code of Conduct and Fair Play Policy

Document Number: PC-GOV-003
Effective Date: April 1, 2026
Version: 1.0

 

1. Purpose and Scope

This Code of Conduct and Fair Play Policy establishes the behavioral standards expected of all individuals associated with Panipat Chess, including members, parents, legal guardians, guests, and any other persons present at Club activities. The policy applies to all Club activities, whether conducted in person at the operating address (A-82 Sushant City Ansal, Panipat, Haryana, India – 132103) or online through digital platforms.
 
Panipat Chess is committed to maintaining an environment that is safe, respectful, and conducive to learning. The Club’s fair play standards are aligned with the FIDE Fair Play Regulations and the FIDE Code of Ethics, which represent the highest international standards for integrity in chess.
 

2. Core Values

The conduct of every individual at Panipat Chess shall be guided by the following core values:
Value
Expectation
Integrity
Act honestly and transparently in all chess-related activities. Never seek an unfair advantage through deception, cheating, or manipulation.
Respect
Treat all players, instructors, staff, and guests with courtesy and dignity, regardless of their skill level, age, gender, or background.
Sportsmanship
Accept the outcomes of games gracefully. Congratulate opponents on their victories and learn from defeats without complaint or hostility.
Responsibility
Take ownership of your actions, both at the board and in the broader Club community. Arrive on time, come prepared, and honor your commitments.
Fair Play
Compete within the rules. The spirit of fair competition is the foundation of chess, and every game must be decided by the players’ own skill and judgment.
 

3. General Conduct Standards

  1. Respectful Behavior. All individuals present at Club activities must conduct themselves in a respectful and orderly manner. Shouting, profanity, aggressive gestures, and any form of intimidation are strictly prohibited. Disagreements shall be resolved calmly and, if necessary, brought to the attention of the Executive Director for mediation.
  2. Punctuality and Attendance. Members are expected to arrive at scheduled classes and events on time. Chronic tardiness or unexcused absences disrupt the learning environment and may result in administrative action, including forfeiture of missed classes without refund.
  3. Dress and Hygiene. While Panipat Chess does not impose a formal dress code, members are expected to maintain a standard of personal hygiene and dress that is appropriate for a shared learning environment.
  4. Care of Equipment. Members shall handle all Club equipment, including chess sets, digital clocks, demonstration boards, and computers, with care. Any damage caused by negligence or intentional misuse must be reported immediately and may result in a charge for repair or replacement.
  5. Supervision of Minors. Parents and guardians are responsible for the behavior of their children at all times during Club activities. Children under the age of 12 must be accompanied by a parent or guardian, or the parent/guardian must be reachable by phone during the duration of the class.

 

4. Fair Play Policy

This section sets forth the Club’s rules regarding fair play in chess, applicable to all rated and unrated games played under the auspices of Panipat Chess.
  1. Prohibition on External Assistance. During any game of chess, whether played over-the-board or online, the following are strictly prohibited:
    1. Consulting, running, or receiving output from any chess engine, analysis software, or artificial intelligence tool (including but not limited to Stockfish, Leela Chess Zero, and similar programs).
    2. Receiving advice, hints, signals, or strategic guidance from any other person, whether in person, by phone, by text, or through any other communication medium.
    3. Referring to any book, database, opening explorer, or pre-prepared analysis during a game in progress.
    4. Using any electronic device in the playing area during an over-the-board game, unless the device is a Club-approved digital clock or the Director has granted a specific exemption for medical reasons.
  2. Online Fair Play. For games played on Chess.com or any other online platform, members must comply with the fair play policies of the respective platform in addition to this policy. The Club reserves the right to review a member’s online game history for patterns consistent with computer-assisted play. If a member’s Chess.com or FIDE Online Arena account is flagged or closed for fair play violations, this shall constitute prima facie evidence of a violation of this policy.
  3. Rating Manipulation. Deliberately losing games, colluding with another player to produce a predetermined result, or engaging in any form of rating manipulation (commonly known as “sandbagging” or “boosting”) is prohibited.
  4. Reporting Suspected Violations. Any member who suspects that another player has violated this Fair Play Policy should report the matter to the Executive Director in writing. Reports will be treated confidentially to the extent possible. The Director will investigate the matter and take appropriate action.
 

5. Anti-Harassment and Non-Discrimination Policy

  1. Zero Tolerance. Panipat Chess maintains a zero-tolerance policy toward harassment, bullying, and discrimination. This includes, but is not limited to, conduct based on race, religion, caste, gender, sexual orientation, age, disability, or national origin.
  2. Prohibited Conduct. The following behaviors are expressly prohibited at all Club activities and in all Club-related communications:
    1. Physical aggression, threats of violence, or intimidation.
    2. Verbal abuse, derogatory remarks, slurs, or name-calling.
    3. Unwelcome physical contact.
    4. Cyberbullying, online harassment, or the sharing of another member’s personal information without consent.
    5. Any conduct that creates a hostile, intimidating, or offensive environment for other members.
  3. Reporting. Any individual who experiences or witnesses harassment or discrimination should report the incident to the Executive Director immediately. The Director will investigate all reports promptly and take appropriate corrective action.
 

6. Disciplinary Framework

Violations of this Code of Conduct and Fair Play Policy are addressed through a structured disciplinary framework. The Executive Director is the sole authority on disciplinary matters, and all decisions are final.
Category
Examples
Potential Consequences
Minor Violation
Tardiness, mild disruptive behavior, failure to care for equipment
Verbal warning; written warning upon recurrence
Moderate Violation
Repeated minor violations, disrespectful language, failure to comply with Director’s instructions
Written warning; suspension from Club activities for up to 14 days
Serious Violation
Harassment, bullying, discrimination, threatening behavior
Immediate suspension; possible termination of membership without refund
Fair Play Violation
Use of chess engine during a game, receiving external assistance, rating manipulation
Immediate termination of membership without refund; game results annulled; report to FIDE and/or Chess.com if applicable
 
In all cases, the Director may consider the severity of the violation, the member’s history, and any mitigating circumstances before determining the appropriate consequence.
 
 

7. Acknowledgment

By enrolling in Panipat Chess and signing the Membership Agreement (PC-LEG-001), all members (and their guardians, where applicable) acknowledge that they have read, understood, and agree to comply with this Code of Conduct and Fair Play Policy.

Refund Policy

Last updated: 30th December 2025

1. Introduction

At Sagar Bansal – Research, Education & Consulting (“we,” “us”, “our”), we aim to provide the highest level of service to our clients. However, we understand that there may be circumstances when you may want to cancel a service or request a refund. This policy outlines the conditions under which a service can be canceled or a refund can be made.

2. Cancellation

If you wish to cancel a service, please notify us immediately. We will try our best to accommodate your request, but please note that we cannot guarantee that we will be able to cancel services that have already begun or been completed.

3. Refunds

Refunds are only provided under the following circumstances:

If you have been charged incorrectly due to an error on our part, we will refund the full amount.
If you are not satisfied with our service, please notify us within 7 days after the service is provided. We will investigate the matter and if we determine that our service was not provided to a satisfactory level due to factors under our control, we may offer a partial or full refund.

Please note that refunds are not given by default in case of service cancellation. Each refund request is evaluated individually.

4. Refund Process

If your request for a refund is approved, the refund will be processed and a credit will be automatically applied to your original method of payment, within 14 days.

5. Changes to This Policy

We reserve the right to update or change our Refund and Cancellation Policy at any time and you should check this Refund and Cancellation Policy periodically.

6. Contact Us

For any questions or inquiries, please reach our legal counsel at: legal@cafest.bxgc.org.

Terms of Service

Last updated: 30th January 2025

1. Introduction

Welcome to Sagar Bansal – Research, Education & Consulting (“We”, “Us”, “Our”). You must agree to These Terms and Conditions to use our services. You agree to be bound by these Terms and Conditions by using or accessing our services.

2. Services

We provide Research, Education & Consulting services to help traders and investors reduce their risk and gain an edge. We reserve the right to change, suspend or discontinue any aspect of the services at any time, including availability of any feature or content without prior notice.

We also contribute to Academia by publishing research papers & reports in academic journals, presenting in international conferences and posting content on social media & charting platforms. These academic activities should not be confused with our professional activities regardless of whether a price is paid or not. 

The users must check the quotations for clarity as whether the service provided is in the capacity of an independent analyst or as an academic researcher where the nature of service becomes educational and not professional consultation.

3. Service Restrictions

We do not provide services to the citizens of countries where we do not have a license to offer such services. For a list of such countries, please contact compliance@cafest.bxgc.org.

4. User Obligations

As a user, you agree to use our services for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of our services.

5. Intellectual Property

All content available on our website is owned by or licensed to us, and is protected by copyright laws around the world. You are not permitted to use this content except as expressly authorized by us.

6. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will we be liable to you for any loss or damages of any kind.

7. Indemnification

You agree to indemnify and hold us harmless  include our officers, associates, employees, and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with your access to or use of the services.

8. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Your continued use of our services will constitute your acceptance of the revised Terms and Conditions

9. Governing Law and Jurisdiction

These Terms and Conditions will be governed by and construed in accordance with the laws of USA, and you submit to the exclusive jurisdiction of the courts in Wyoming, USA for the resolution of any disputes.

10. Contact Us

For any questions or inquiries, please reach our legal counsel at: legal@cafest.bxgc.org.

Privacy Policy

Last updated: 30th January 2025

At Sagar Bansal – Research, Education & Consulting (“We”, “Our”, “Us”), your privacy is very important to us. This Privacy Policy document contains types of information that are collected and recorded by us and how we use it.

1. Collection of Personal Information

We collect various types of personal information when you interact with our website or use our services. The personal information we collect can include:

Contact information such as name, email address, and telephone number
Business-related information required for our services
Other information relevant to customer surveys and/or offers

2. Use of Personal Information

We use the personal information we collect for the following purposes:

To provide our services to you
To communicate with you about our services
To improve our website and services
To comply with our legal obligations

3. Sharing of Personal Information

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

4. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Rights

Depending on where you live, you may have certain rights with respect to your personal information, including:

The right to access your data
The right to correct inaccurate data
The right to request the deletion of your data
The right to restrict the processing of your data

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

For any questions or inquiries, please reach our legal counsel at: legal@cafest.bxgc.org.